Résumé

Content marketing and digital communications specialist with 7+ years of experience creating SEO-optimized content, managing multi-channel campaigns, and translating complex topics into engaging storytelling. Experienced in nonprofit communications, digital marketing, storytelling, and editorial strategy with a strong background in technical communication and cross-functional collaboration.

To see examples of my work, take a look at my portfolio.

Professional Experience | Education | Volunteer Work | Skills

Professional Experience

Content Writer and Editor
OneIMS
February 2022 to present

• Research and write articles for digital marketing clients and optimize content for search engines
• Translate complex topics in manufacturing, law, environmental sciences, marketing, economics, and other industries for specific online audiences
• Create email newsletters and social posts (Facebook, Twitter/X, Instagram, LinkedIn) to generate high-quality digital marketing leads
• Proofread and edit marketing copy
• Manage publishing process for OneIMS articles, from ideation to publication

Adjunct Professor (Online)
Missouri State University
August 2020 to present

• Teach 25+ students about digital rhetoric, technical communication, online storytelling, and building accessible, content-driven websites in HTML and CSS
• Develop course curriculum and digital learning materials to teach audience-focused writing and online communication
• Assist students in building functional websites from scratch using only plain-text editors like Notepad++ and TextEdit

Copy Editor, Proofreader, and Indexer
FiT Publishing
May 2019 to July 2025

• Copy edit and proofread academic manuscripts for two peer-reviewed journals to confirm clarity, consistency, and adherence to APA style before publication
• Proofread and index book-length manuscripts in technical disciplines to improve accuracy, navigation, and readability

Writer and Editor
Freelance
January 2018 to present

• Edit and refine technical and professional documents for clients across digital marketing, education, science, and technical writing sectors
• Provide editing, layout, and technical support for donor communications and development materials at a major research institute
• Write technical documentation, research reports, and funding proposals for nonprofit and business clients

Content Writer and Editor
Metric Marketing | Ann Arbor, Michigan
October 2018 to September 2020

• Researched and wrote weekly blog posts and long-form articles for legal, technology, and digital marketing clients
• Edited marketing materials and web content for various clients via WordPress
• Created and implemented extensive website content audits
• Updated digital content to meet search engine optimization (SEO) standards

Assistant to the Director
Digital Publishing Institute (DPI) | Morgantown, WV
May 2016 to December 2017

• Created and maintained the Digital Publishing Institute website through a university content management system (EngineCMS)
• Organized events for International Open Access Week and acted as technical advisor at KairosCamp
• Collaborated with university librarians to publish digital projects such as West Virginia History Reader: An Open Access Reader
• Edited various projects for the DPI and Dr. Cheryl Ball, including grant proposals, pieces for Kairos: A Journal of Rhetoric, Technology, and Pedagogy, and digital content
• Created software documentation for the DPI and Vega, an open-access academic publishing platform

Assistant Technology Coordinator
West Virginia University Professional Writing and Editing (PWE) Program | Morgantown, WV
August 2016 to May 2017

• Maintained professional writing and editing program sections of the English Department website through a university content management system (Slate)
• Developed news releases and conducted interviews of PWE alumni

Graduate Research Assistant | Grants
Eberly College of Arts and Sciences (ECAS) Research Office | Morgantown, WV
May 2016 to May 2017

• Managed individual and university grant proposals at all pre-award stages (project planning, proposal development, editing, budget development, and final submission) for funding opportunities including federal grants, foundation proposals, and other projects
• Developed content for and maintained ECAS Research Office website and Twitter account
• Created and updated boilerplate text and other resources for ECAS university faculty writing grant proposals
• Assisted with presentations to university faculty about the grant proposal process

Digital Publishing Research Assistant
West Virginia University | Morgantown, WV
August 2015 to May 2016

• Assisted Dr. Cheryl Ball with several digital publishing projects, including West Virginia History: An Open Access Reader and the Bad Ideas About Writing collection
• Worked as an associate editor for Kairos: A Journal of Rhetoric, Technology, and Pedagogy
• Organized the English Department Summer Seminar workshop and conference

Graduate Teaching Associate
West Virginia University | Morgantown, WV
August 2015 to May 2016

• Taught one section of English 101: Introduction to Composition to twenty undergraduate students each semester
• Evaluated assignments and held regular office hours to ensure student comprehension
• Created lesson plans and developed coursework in the areas of narrative sequence, rhetorical analysis, exploratory writing, and research techniques

Technical Writing Intern
Compassion International | Colorado Springs, CO
May 2015 to August 2015

• Improved usability of API documentation website through HTML, CSS, JavaScript, and clear writing techniques
• Conducted usability testing and audience analysis methodologies to ensure user comprehension
• Edited documentation content for formatting, grammar, punctuation, and accuracy

Writing Center Consultant
Missouri State University Writing Center | Springfield, MO
January 2015 to May 2015

• Assisted undergraduate and graduate students with writing assignments
• Reviewed writing for content, organization, style, and grammar
• Checked academic citations for accuracy

Chief Editor
LOGOS: A Journal of Undergraduate Research | Springfield, MO
August 2013 to May 2015

• Edited all submissions accepted to LOGOS volumes 6, 7, and 8
• Compiled LOGOS using Adobe InDesign
• Collaborated with peer reviewers, associate editors, and the Honors College staff to produce and publish LOGOS

Documentation Intern
Jack Henry & Associates | Springfield, MO
August 2014 to December 2014

• Created documentation including enhancement guides and bug notes using DITA-based content management systems
• Updated internal documentation to align with software improvements
• Assisted the editing and information design teams with projects such as conditional processing and style changes

Technical Writing Intern
Duck Creek Technologies | Bolivar, MO
May 2014 to August 2014

• Developed internal software documentation
• Assisted with writing, organizing, and editing release notes
• Collaborated with Agile project managers and developers to produce documentation

Resident Assistant
Missouri State University Department of Residence Life | Springfield, MO
August 2012 to May 2014

• Supervised a co-ed floor of thirty students
• Organized programs for Honors College students that focused on education and community
• Enforced residence hall policies and emergency procedures

Education

Master of Arts in Professional Writing and Editing
West Virginia University | Morgantown, WV

• Graduate Research Assistant, Digital Publishing Research Assistant, and Graduate Teaching Associate
• Graduated May 2017

Bachelor of Science in Professional Writing
Missouri State University | Springfield, MO

• Minors in computer science, creative writing, and American Sign Language
• Graduated May 2015

Associate of Science in Science and Mathematics
Northwest Missouri State University | Maryville, MO

• Earned through the Missouri Academy of Science, Mathematics, and Computing
• Graduated May 2011

Volunteer Work

Digital Communications Coordinator
Appalachian Prison Book Project | Morgantown, WV
May 2017 to present

• Maintain and optimize the organization's WordPress website and work to improve usability, accessibility, content, and audience engagement
• Manage social media presence across multiple platforms (Twitter, Bluesky, Instagram, Facebook, LinkedIn, and YouTube) and develop content tailored to each channel
• Plan and execute social media campaigns to grow audience engagement, recruit volunteers, support nonprofit fundraising initiatives, and engage with key stakeholders
• Write quarterly newsletter for donors, volunteers, and supporters
• Respond to requests for interviews about APBP from local, state, and national outlets
• Identify key social media trends and find opportunities to introduce APBP to new audiences
• Lead a volunteer editorial team producing web content that supports the organization’s mission

Professional Writing and Editing Volunteer
Appalachian Prison Book Project | Morgantown, WV
January 2016 to May 2017

• Shelved and organized books at the Aull Center
• Opened letters from imprisoned Appalachians, matched requests with books, and packaged books for mailing to prisons
• Managed organization email, Twitter, Facebook, and Instagram accounts
• Updated and edited organization documentation (volunteer and public relations materials)
• Facilitated the book clubs at the Secure Female Facility and Federal Correctional Institution at Hazelton, WV, where volunteers and incarcerated attendees discussed books and collaborated on prison education initiatives

Fundraising and Grant Writing Volunteer
NETwork Against Malaria
January 2011 to December 2017

• Produced grant proposals on behalf of the organization
• Raised over $10,000 to fund malaria nets for Uganda, Africa
• Designed the NETwork Against Malaria start-up guide and grant template
• Created and sold jewelry made from African beads for fundraising purposes

Skills

Tools

• Adobe Creative Suite: Photoshop, InDesign, Dreamweaver
• Microsoft Visual Studio
• Slack, Trello, Asana, ClickUp
• Open Journal Systems (OJS)
• Google Drive, Dropbox
• Pivot, Canva
• Content management systems (CMSs): WordPress, HubSpot
• Semrush
• Email marketing: Mailchimp, Riseup

Languages

• HTML, CSS, XML (professional)
• JavaScript, PHP (novice)
• C++, Python, Java (novice)
• American Sign Language (intermediate)
• Spanish (intermediate)